211 Alberta is an essential service that helps Albertans find the right resource or service for whatever issue they need help with, at the right time. 211 is available 24/7 by phone – simply dial 211 – and online chat is available daily from noon-8pm by visiting www.ab.211.ca. The service is free, confidential and available in over 170 languages.

This service is focused on building a comprehensive Information and Referral system accessible to all Albertans. The 211 system is an enhancement, not a replacement, of local Information & Referral services currently operating across the province. In addition to helping people find the information they need, 211 analyzes data from calls to identify emerging needs, gaps in services and areas of high demand.

When someone contacts 211, they are connected with a real person who will ask questions about their situation and then suggest programs or services that can help. This helps eliminate the stress of trying to wade through the changing information we are all processing each day.

You can contact 211 Alberta in various ways:
– Dial 2-1-1
– Text INFO to 211
– Live Chat

Toll Free:
1-855-266-1605 (Calgary, Central & Southern Alberta)

You can also go online and fill out their email inquiry.